Mallory McGrath talking to a family at a patio table

Find answers to some of our most frequently asked questions.

About Viive and our Services

Toggle arrow

What is Viive Planning?

Viive Planning is a service dedicated to helping families prepare for aging, end-of-life and legacy through a unique process that fosters collaboration, transparency and harmony.

Toggle arrow

What are the benefits of working with Viive?

Viive Planning’s mission is to help families avoid disagreements, resentment, secrecy or costly litigation when planning for end-of-life, by providing a comprehensive process and support system. This inclusive model helps preserve family relationships and wealth. Our service focuses on the human element and a family’s dynamics. Collective and collaborative planning among families can result in direct financial benefits along with improved emotional relationships.

Toggle arrow

How does Viive vet its Trusted Partners?

Many Viive Trusted Partners already have well-established working relationships with Viive’s Founder & CEO, Mallory McGrath. Others have come to Viive through referral and went through a lengthy multi-stage process. The first step of that process is to verify that each partner is in good standing with their professional association. Then we conduct detailed interviews to ensure that the core values of the Trusted Partner are aligned with Viive, that they offer a fairly priced and well executed service to our clients and that they work collaboratively with Viive, our clients and our clients’ families.

Toggle arrow

How do I know my Viive plan and my documents and information are stored securely?

At Viive, we understand the critical nature of your legal and financial documents and we have partnered with SideDrawer, a highly secure life planning and organization online platform that allows you to store, organize and share your personal and family information and important contacts – from any device – including banking, investments, identity, real estate and all other critical information. SideDrawer offers you the flexibility to provide as much or as little information as you like.

Toggle arrow

If I choose to securely store my Viive plan and documents online, can I access these files and add or remove them to/from the cloud?

With our Viive partner SideDrawer, YOU always control your data, grant permission to "edit", "view only" or "no access to details" to your trusted advisors or loved ones. You can always see who has access to your documents and revoke permissions at any time. You can also remove some files from your account if you deem necessary.

Toggle arrow

What happens to my Plan after I pass away?

Your Plan and all of your documentation, which will be stored with our highly secure cloud-based storage partner SideDrawer, will remain saved to their system. Access will be granted to your designated executor(s) so that they can review the information needed for them to conduct their role as Executor to your Estate. Once your estate is fully administered, instructions can be given to SideDrawer to safely and appropriately shut down the account and work with your Executor to determine what to do with your documents moving forward.

Toggle arrow

How much do your services cost?

We believe in flexibility and understanding when it comes to your needs. Each family situation is unique. We are open to discussions around fees. However, we have a set fee for Phase 1 which is dependent on whether or not an individual or family has a business or not. All other Phases are conducted on an hourly rate basis. Contact us to learn more.

About Planning and Families

Toggle arrow

I don’t want to purposely create disharmony in my family.

Family tensions may be greatly exacerbated by the family’s failure to discuss matters of life, death and finances prior to the “crisis” of end of life. This is why Viive exists – to help families avoid these tensions as much as possible by having important conversations around planning and making a plan early on.

Toggle arrow

I don’t have to do this because my children all like each other.

Great! This is so wonderful that they all get along and trust each other, and you. Our services are not just for families who already find themselves in difficult situations or lack communication. Think of Viive's services as preventative. Your children all like each other now, but so many things can happen to them or you that change the dynamics in an instant.

Toggle arrow

It is not a part of my family’s dynamics to talk about money.

It is normal to avoid this type of talk, as money is still a taboo subject that is avoided by almost a quarter (23%) of Canadians. The reality of dying in the 21st century is that death frequently occurs after long, lingering dying processes that require ongoing and often intensive care and support.

Dying and death do not only affect the person who is dying. Death impacts everyone in the dying person’s circle of life and caring, be they spouse, parents, grandparents, children, grandchildren, nieces and nephews, siblings or friends. Here we are talking not just about the “burden of care,” but the painful experience of witnessing the suffering and eventual loss of someone they love. At the same time, family members face a maze of services and jurisdictions with which they are unlikely to be familiar. Viive helps families navigate this terrain.

Leaving the management of your end-of-life and death planning to others creates a burden for your loved ones. They may become torn apart by litigation, which could cost your estate tens of thousands of dollars in legal fees. All of this can be avoided by taking those few hours to plan with Viive and involve your family in the process.

Toggle arrow

I don’t want to burden my loved ones with this.

Taking a few hours to plan for the future of your life and your death is not a burden. What is a burden is when your loved one has to spend hours researching, scouring the internet and making emergency phone calls to find a place for you to live when you become unable to live independently. A burden is when your loved one has to find a lawyer to help apply for Guardianship because you didn't have a POA (Power of Attorney) drafted. A burden is your loved ones being torn apart by litigation and costing your estate tens of thousands of dollars in legal fees. All of this can be avoided by taking those few hours to plan with Viive and involve your family in the process.

Toggle arrow

They can figure it out after I’m dead.

The reality of dying in the 21st century is that death frequently occurs after long, lingering dying processes that require ongoing and often intensive care and support.

Dying and death do not only affect the person who is dying. Death impacts everyone in the dying person’s circle of life and caring, be they spouse, parents, grandparents, children, grandchildren, nieces and nephews, siblings or friends. Here we are talking not just about the “burden of care,” but the painful experience of witnessing the suffering and eventual loss of someone they love. At the same time, family members face a maze of services and jurisdictions with which they are unlikely to be familiar. Viive helps families navigate this terrain.

Leaving the management of your end-of-life and death planning to others creates a burden for your loved ones. They may become torn apart by litigation, which could cost your estate tens of thousands of dollars in legal fees. All of this can be avoided by taking those few hours to plan with Viive and involve your family in the process.

Toggle arrow

What are the common causes of “family tensions”?

Family tensions may be greatly exacerbated by the family’s failure to discuss matters of life, death and finances prior to the “crisis” of end-of-life. This is why Viive exists – to help families avoid these tensions as much as possible by having important conversations around planning and making a plan early on. 

As an example, in stepfamilies, an increasingly common family form in Canada, conflict may arise between biological children and stepchildren as to who is responsible for caregiving or for taking a lead role at end-of-life and after the death. Former husbands or wives may wish to visit a dying ex-spouse or ex-in-law to support their children at this difficult time. Concerns over the cost of care may intensify existing tensions between family members.

About Needing A Plan

Toggle arrow

I don’t want to think about my death.

We understand how difficult this may be. No one wants to think about their death. Taking a few hours out of your life to think about the type of life and death that you want is a healthy process. Death is inevitable. The way you die is something we cannot predict. The legacy you leave behind and the wishes and desires that you leave for your loved ones is something that you can control.

Toggle arrow

I don’t need to plan for end-of-life yet. I’m too young.

My name is Mallory McGrath and I am the Founder and CEO of Viive Planning. I'm 34 years old, and until a few years ago, this would have been my response as well. Over the past decade, I’ve worked as a litigation law clerk. What is fascinating about estate litigation is that money is the most litigious factor for families, but the amount of money discussed doesn’t really matter. I’ve seen families fight over $10,000 in the same way they would fight over $1 million. While working with these clients, I reflected on my own family's dynamics, which then inspired me to create a company that centered around open, honest and enriching conversations about the aging & end-of-life planning process.

Another thing to consider is that death can happen suddenly and unexpectedly – to anyone. Families get left with debts, no life insurance, mortgages to pay, children to care for, custody battles, etc. There is so much to consider once you reach an age where you own property, get married and/or have children. Having a plan and sharing it with your love ones will help ensure that, in the event of your untimely passing, they can focus on being there for each other in remembering your impact on their lives, rather than be torn apart by conflict. Viive can help your family avoid the emotional hardship and financial ruin that estate litigation brings.

Toggle arrow

Why do I need to plan my end-of-life?

Dying and death do not only affect the person who is dying. Death impacts everyone in the dying person’s circle of life and caring, be it the spouse, parents, grandparents, children, grandchildren, nieces and nephews, siblings or friends. Here we are talking not just about the “burden of care,” but the painful experience of witnessing the suffering and eventual loss of someone they love. At the same time, family members face a maze of services and jurisdictions with which they are unlikely to be familiar. Viive helps families navigate this terrain ahead of time so that as you age, you have the peace of mind to have a plan and your family will avoid hardships.

Toggle arrow

I already have a Will and/or work with a financial planner. Why would I need Viive?

Congratulations on being more organized than 80% of Canadians in terms of your planning! You are on the right track and you do have significant aspects of your end-of-life plan in place. What we encourage at Viive Planning is the holistic and collaborative element of aging planning AND traditional estate planning. A lot of people avoid or forget that they should be planning for their aging life as well as their death. With the average age of life expectancy in Canada on the rise (86 for men and 89 for women), we find that a lot of people do not plan for their possible long lives and declining health. Planning can mean financially, socially, physically and emotionally. There are so many elements to consider and scenarios that could happen. By involving your loved ones, you ensure that you have a support system of people around you who understand and respect your choices as you age and for when you die.

For Trusted Partners

Toggle arrow

I am a professional who deals with end-of-life issues with clients. Why do I need Viive?

By 2020, over 330,000 people in Canada will die each year – yet until Viive was created, there were no services designed to help families plan for their end-of-life and death in a truly holistic and person-centred way.

There is a significant gap in the end-of-life and legacy planning process in Canada. Traditional estate service providers, such as lawyers and financial advisors, while essential, are each limited in their scope. Limitations such as client privilege may prevent the inclusion of the entire family and potential beneficiaries in the planning process.

Viive helps bring key partners together in the end-of-life planning process for the benefits of individual clients and their families. This could help open doors for you to acquire new clients and make fruitful professional connections with other experts in related fields.

Think of Viive as playing the role of a general contractor in the estate industry. We review the whole project (the life of our client), help them draw up a customized blueprint (their Aging & End-of-Life Plan) and then coordinate with trades (our Trusted Partners) to ensure a smooth process and the family’s satisfaction.

Haven't found what you're looking for?