Have Questions?

These are some of the most common questions we get here at Viive. Still feeling unsure? Feel free to contact us!

Why do I need an Aging & End of Life Plan?

Put simply: it will spare you and your loved ones a lot of unnecessary stress, sadness, and conflict. When somebody dies or falls seriously ill without a proper Aging & End of Life Plan in place, it leaves their friends and families in the terrible position of having to make crucial choices on their behalf. Imagine having to navigate a maze of medical decisions, estate law, funeral planning, and more, all while you’re already facing the loss of somebody you care about.

Why work with Viive?

We’re so glad you asked! There’s so many reasons to enlist a Legacy Coordinator, but here are just a few:

  • Reducing stress. Let’s face it: thinking about getting old and dying just isn’t that fun. A lot of us feel completely overwhelmed in the face of Aging & End of Life Planning—that’s why so many people just put it off indefinitely! Rather than just sitting around feeling stressed out about how you need to sit down and plan, you can just hand that work off to us and let us take care of it.
  • Avoiding conflict. Grief and greed make for a deadly cocktail of emotions. After somebody passes away, it’s all too common for their family members to argue over their estate and their funeral arrangements. At Viive, not only do we help you put together a comprehensive Aging & End of Life Plan, but we’ll also help communicate that Plan to your loved ones, so that everybody is on the same page and shares the same set of expectations.
  • Saving money. With decades of combined experience in Aging & End of Life Planning, Viive and our Trusted Partners understand how to stretch your money the furthest, and how to avoid unnecessary expenses along the way.
  • Fostering connection. These are hard conversations to have—but they are also oh so rewarding. At Viive, we create a safe, validating, and empathetic environment where you and the people closest to you can all share openly and honestly about how you’re feeling.

I already have a Will and/or work with a financial planner. Why would I need Viive?

First off, great job! If you have these elements in place, you’re already more prepared than 80% of Canadians. But your finances and your Will are only one piece of the puzzle: they don’t account for a lot of important components of the Aging process. As you get older, your life is going to change in complicated and often unexpected ways—financially, socially, physically, emotionally.

At Viive, our job is to bring a more holistic focus, so that you can plan with the whole picture in mind. With more than a decade of experience in this industry, we know where people often go wrong in the Planning process. We’ll help you build a comprehensive picture of how you want your life to look, and ask you questions you may never have thought about before. We’ll also facilitate important conversations with the people close to you and help you share your Plan with the ones who need to know about it. That way, you and your family can truly be prepared for every scenario.

What is a Legacy Coordinator?

As a client of Viive, you’ll be working with a Legacy Coordinator who will oversee the whole process of putting together your Aging & End of Life Plan. They are not a Financial Planner or an Estate Planner. Instead, they’re somebody who understands the whole landscape of Aging & End of Life care, understands what questions need to be answered to create your perfect Plan, and is able to coordinate a team of professionals to put your Plan into action. Think of them as the quarterback of your Planning team: they figure out what needs to get done, and then they direct other people who are best equipped to make it happen.

How does Viive vet its Trusted Partners?

We would never refer you to a Trusted Partner if we didn’t have complete faith in their abilities and their character. Many of our Trusted Partners are people that our Founder & CEO, Mallory McGrath has been working with for many years. Others came to us by referral from trusted contacts. In these cases, we’ve conducted a thorough review and vetting process, which includes:

  • Verifying that the Partner is in good standing with their professional association
  • Conducting a detail interview to ensure that our values and philosophies are aligned
  • Assessing whether they offer fairly priced, well-executed service
  • Confirming that they are able to work collaboratively with Viive, our clients, and our clients’ families

How do I know my Viive plan and my documents and information are stored securely?

At Viive, we understand how important it is to know that your legal and financial documents are secure. We've partnered with SideDrawer, a highly secure cloud storage platform, to keep your information safe and fully under your control. Learn more about SideDrawer here.

What happens to my Plan after I pass away?

Your Plan, and all of your documentation, remain securely stored on SideDrawer. Access will be granted to your designated Executor(s) so that they can review the information needed for them to conduct their role as Executor to your Estate. Once your estate is fully administered, instructions can be given to SideDrawer to safely and appropriately shut down the account and work with your Executor to determine what to do with your documents moving forward.

How much do Viive’s services cost?

Every situation is unique, and we are open to discussions around fees. However, we do have set fees for Phase 1 (Building Your Plan), depending on whether or not you or your family owns a business. All other Phases are conducted on an hourly rate basis. Contact us to learn more.